Sandy Bay Marble Washbasin

At Artisan Atelier, every piece is handcrafted individually just for you. This means we don’t keep inventory: we start working on your order as soon as it is confirmed.

Production & Shipping Timeline

• Artisan production: your piece is carefully handcrafted within 4 to 5 weeks.
• Transfer to the U.S.: once completed, your order is shipped to our warehouse in Miami, Florida.
• Final delivery: from Miami, the shipping method you selected (UPS, FedEx, DHL, or USPS) will be activated.

For example:

• If you selected One Day Shipping, your order will arrive within 1 day after reaching Miami.
• If you selected Three Day Shipping, it will arrive within 3 days after arriving in Miami.

Order Tracking

Throughout the process, you will receive weekly notifications updating you on the status of your product:

• In production
• Completed
• Packaging & preparation
• Export to the U.S.
• Arrival at our Miami warehouse

Once your product arrives in the U.S., you’ll receive your tracking number to follow its final journey to your doorstep.

This communicates transparency, exclusivity, and trust, highlighting that each item is uniquely handmade and that express shipping applies from Miami to you.